
The new HHS accessibility enforcement is coming. Non-compliant websites could face audits, lawsuits, or loss of federal funding.
The noncompliance clock starts May 11th, 2027. Make sure your practice is ready.
Yes, if you accept Medicare or Medicaid. The HHS rule applies to any healthcare provider that receives federal financial assistance, including most private practices. If you have 15 or more employees, your deadline is May 11, 2027. Smaller practices have until May 10, 2028.
One critical point that often gets overlooked is that the deadline only governs when your website must meet WCAG technical standards. The obligation to provide accessible care to patients with disabilities already exists. If a patient cannot access your services today due to a digital barrier, you are legally required to provide a meaningful alternative regardless of where you fall on the compliance timeline.
The Office of Civil Rights (OCR) is the enforcing body. Non-compliance can trigger formal investigations, suspension, or termination of your federal funding, including Medicare, Medicaid, and exposure to private civil litigation under the ADA.
There is no grace period after May 11th. A single complaint from a patient who cannot access your website is enough to open an investigation.
Yes. The HHS rule holds you accountable for the accessibility of any digital tool you provide or make available to patients, even if you didn't build it. If a third-party booking button, form, or widget is part of your patient's digital experience, it must meet WCAG 2.1 AA standards. Request a VPAT (Voluntary Product Accessibility Template) from all your digital vendors immediately.